Frequently asked questions

Shopify's native option is uploading a file under Content > Files and pasting its URL into each product description by hand. It works for a handful of products, but replacing a file changes its URL and breaks your links, there's no customer-facing search, and you can't manage one document across many products. Compass Docs handles all of that and displays documents with a theme app block.

Yes — both names describe what it does. Compass Docs is a product attachments / document library app for Shopify: you attach PDFs like manuals, spec sheets, size guides and warranties to products, keep them organized in one library, and display them on product pages with a theme app block.

Compass Docs supports PDFs, manuals, spec sheets, warranties, size guides, and other supported product files.

Customers can browse documents on product pages through the document block, or use the search widget to find documents by product title, SKU, or product number.

Yes. Compass Docs uses Shopify's app block system, so it integrates with any Online Store 2.0 compatible theme through the theme editor. No coding required.

Each plan supports a set number of products — from 5 on the Free plan up to 5,000 on Premium — and you can attach the documents each product needs.

Documents load only when needed, so the widget is designed to stay lightweight on your product pages.

Bulk import is available on the Growth and Premium plans.

Paid plans include a 7-day free trial, and there is a Free plan for up to 5 products.

We offer email support for all users, with priority support on paid plans. Visit our contact page or reach out through the app's help section.